Technical Support

Technology that supports your connection, confidence, and independence — at home and in the community. You receive trusted, local tech support so your devices work the way you expect them to – clearly, reliably, and without unnecessary complexity.

About this service

You don’t need to be tech-savvy to use technology with confidence. This service is built around you – your home, your devices, and how you want to stay connected. You work with experienced technology specialists who take the time to understand what you use and what feels comfortable. Everything is explained in plain language, with practical advice you can use day to day. Whether it’s setting things up, keeping your technology running smoothly, or staying safe online, the focus is on technology that fits into your life – not the other way around.

Service Details

• Support for your everyday home technology
• Help Desk assistance when something isn’t working as it should
• Virus protection, system clean-ups, and scam awareness
• Internet setup and support, including NBN and mobile wireless
• Access to affordable refurbished or new devices through a digital inclusion approach
• Secure data wiping, refurbishment, and responsible recycling of devices

Outcome: greater confidence, improved safety, and peace of mind – knowing support is always within reach.